If you are returning your purchase, please note the following:

1. Refunds:
– Refunds for items returned to a store will be issued in the form of store credit only.
– Online purchases returned by mail will be refunded to the original form of payment.

2. Eligibility for Returns:
– Only defective or unused products may be returned.
– Items must be returned in their original packaging and include all accessories, tags, and labels.
– All sales are final, and products may not be returned or exchanged after 7 days from the date of purchase.

3. Damaged or Defective Items:
– If you received a damaged or defective item, please contact us immediately to initiate the return process.
– We may require you to provide photos or other documentation to support your claim.

4. Return Process:
– To initiate a return or exchange, please contact our customer service team, who will provide you with further instructions.
– Return shipping costs are the responsibility of the customer, unless the item is being returned due to damage or defect.

5. Inspection and Approval of Returns:
– All returned items will be inspected to determine their eligibility for a refund or exchange.
– If an item is deemed used, damaged, or missing significant parts or accessories, we reserve the right to deny the return or apply a restocking fee.

6. Refund Processing:
– Once your return is received and inspected, we will process your refund or exchange within a reasonable timeframe.
– Refunds will be issued to the original payment method, unless otherwise specified.

7. Store Credit:
– If your return qualifies for a refund in the form of store credit, it will be issued to you in the form of a gift card or voucher.

8. Exclusions:
– Certain items, such as perishable goods, personalized or custom-made products, and digital downloads, are exempt from being returned or exchanged unless determined to be defective.

9. Changes to the Policy:
– We reserve the right to modify or update this Return and Exchange Policy at any time. Any changes will be effective immediately upon posting on our website.

If you have any questions or concerns regarding our return and exchange policy, please contact our customer service team for further assistance.